PRIVACY POLICY
Irmãos Peixoto, S.A., operating under the brand Kanto, acknowledges the importance of protecting your personal data, regardless of its nature, and values honesty and transparency above all else. We strive to build a solid and lasting relationship with our customers based on trust and mutual benefit. Therefore, with the entry into force of the new General Data Protection Regulation of the European Union (EU 2016/679, transposed by law no. 58/2019 of 8 August), Kanto has developed a set of security measures aimed at protecting your data, which are reflected in our Privacy Policy.
This Privacy Policy aims to explain the Kanto's policy for the processing of personal data, as you must accept our privacy policy in order to make a purchase in our online store, as it is essential and imperative for the delivery of our products to you.
However, if you have any questions regarding this Policy, you can contact us by:
- Email: geral@kanto.pt
- Postal address: Kanto (Irmãos Peixoto, S.A.), Avenida 25 de Abril, 28, 4700‐099 Braga - Portugal
1.1 This website and the corresponding Privacy Policy are managed by Kanto (Irmãos Peixoto, S.A.), headquartered at Avenida 25 de Abril, 28, 4700‐099 Braga - Portugal.
1.2 By browsing our website, you consent to the terms described in this Privacy Policy.
2.1 Respect for customer's will
We respect the privacy and security of your personal data, and we safeguard the respect for the customer's will and their autonomous, free, and uncomplicated management of their privacy preferences. Therefore, if you disagree with any point mentioned in this Policy, you can oppose it at any time by contacting us at the following email address: geral@kanto.pt or by letter addressed to: Kanto (Irmãos Peixoto, S.A.), Avenida 25 de Abril, 28, 4700‐099 Braga - Portugal. We will do everything possible to satisfy your will and respect your concerns.
2.2 Good practices
As the controller of personal data, Kanto determines the purposes and means by which your personal data is processed, including all applicable security measures. We ensure that your personal data is processed in Portugal in a correct and lawful manner and in accordance with good practices.
2.3 Strict necessity
In the processing of data that can directly or indirectly identify you, we apply the principle of strict necessity. For this reason, the use of your personal data will always be minimal, not exceeding the original purpose for which they were collected and/or processed.
3.1 The personal data collected and processed by Kanto are only those that you voluntarily, expressly, and unequivocally provide in the forms on this website.
3.2 The personal data collected are: name, gender, date of birth, email, mobile phone, address, and VAT number.
4.1 Your personal data is collected and processed by Kanto solely for purposes strictly related to the use of this website, associated services, product sales, loyalty program management and improvement, direct marketing, and customer support management.
4.2 Kanto always aims to maintain a relationship with its customers and provide them with relevant benefits, information, and content related to our brand. Your data will only be processed for these specific, explicit, and legitimate purposes and will not be subsequently processed in a manner incompatible with these purposes. The collected and processed data are adequate, relevant, and not excessive for these purposes.
4.3 However, your personal data may also be used for other processing operations within the limits of such applications. In particular, your personal data may be processed for the following purposes:
- When you make a purchase on this website, we collect your personal data (e.g., email address, delivery address, and phone number) in the purchase form solely for the purposes of selling, separating, and shipping the products you ordered;
- When you request customer support, we collect your personal data (e.g., first and last name, email address) solely for the purpose of providing you with relevant customer support services for the kanto.pt online store and offering you the assistance you requested;
- When you register, we collect your personal data (name and email address) to simplify the process of placing future orders;
- When you subscribe to the newsletter, we collect your email address in order to provide you with that service;
- When you browse our website, we collect cookies. Depending on your cookie management and interaction with us, we use some collected information from cookies to ensure proper website functionality, including appropriate content display, remembering your shopping cart and registration, adjusting your screen resolution, improving our offers, and more. This information includes registration data, location data, session duration, selected products, your device, your browser, and your IP address. You can manage cookie consents in your Customer Area on our website;
- When you browse our website and subsequently visit platforms where advertising formats exist (social networks, Google, and other partners of these networks), you may be impacted by ads from our brand. We will also use the data to reach new potential customers who may be interested in our products.
4.4 When we collect data, we indicate mandatory fields with asterisks when the data in question is necessary to:
- Enter into a contract with you (e.g., for the supply of products you purchased on our websites/apps);
- Provide you with the requested service (e.g., providing you with a newsletter);
- Comply with legal requirements (e.g., invoicing).
4.5 Your personal data may be disclosed to Kanto's service providers for the purpose of providing services, to judicial, tax, and regulatory authorities for compliance with legal obligations.
Respecting the customer's will is one of Kanto's main concerns regarding the processing of your personal data. Therefore, explicit and unequivocal consent will be requested for all data processing that is not strictly necessary for the intended purpose, such as the provision of services and delivery of purchased goods.
6.1 To exercise your right to access, rectify, erase, be forgotten, or block your personal data, you can send a written communication to the following email address: geral@kanto.pt or by mail to: Kanto (Irmãos Peixoto, SA), Avenida 25 de Abril, 28, 4700‐099 Braga - Portugal.
6.2 If you wish to stop receiving direct marketing communications, you can exercise your right to object to the processing of your personal data at any time by managing consents available in your Customer Area on the online store. You can also do so by sending an email to geral@kanto.pt or by mail to: Kanto (Irmãos Peixoto, SA), Avenida 25 de Abril, 28, 4700‐099 Braga - Portugal.
7.1 Kanto employs appropriate security measures to protect your personal data against accidental or unlawful destruction, accidental loss, alteration, disclosure, or unauthorized access, and against any other unlawful form of processing. Additionally, we contractually require trusted external entities that process your personal data on our behalf to do the same.
7.2 However, Kanto cannot guarantee that the security measures adopted for the protection of this website, data transmission, and information through this website will prevent or exclude any risk of unauthorized access or data loss. Therefore, we advise you to equip your computer with software devices that protect it during data transmission and reception (such as up-to-date antivirus systems) and to ensure your browser takes appropriate measures to guarantee data transmission security (such as firewalls and anti-spam filters).
8.1 Kanto retains your data for the purposes described here for the time necessary for the mentioned purposes, except when the personal data concerned is necessary to demonstrate compliance with obligations until the prescription period of the respective rights has expired or if there is a longer data retention period imposed by law.
8.2 When your personal data is no longer necessary, it will be removed from our systems and records or kept in an anonymous form that cannot identify you from it.